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services: UNO faculty & staff -- holds, recalls, and searches for missing books.

Holds

UNO faculty and staff may place circulating items on "hold". There are two ways in which this can be done:

» in person at the Circulation Desk, or
» online by clicking on the "Request Hold" button in the Library Catalog.

Individuals who request "holds" will be notified when the item is returned; it will be held at the Circulation Desk for a week.

Holds may not be placed by phone.


Recalls

All currently registered University of Nebraska faculty, students and staff may request to "recall" circulating items that are currently checked out. The current borrower will receive a recall notice with the new due date. Current borrowers will have a minimum use of 14 days for each item. Recalled items are due back in the library within five days of the new due date.

"Recall" requests must be made in person, or by phone at the Circulation Desk.

The person who requested the recall is notified when the item is returned.

Recalled items are held for pickup at the Circulation Desk for a week.

All borrowers, including faculty, who fail to comply with recall requests, will be fined $5.00 plus $.40 per day, if the recalled item is not returned to the library within the specified time period.

University Library items that have the status of "lost", "missing", "billed", or are in the Reserve collection, charged out to Interlibrary Loan, at the bindery, or being mended are not eligible to be recalled.

Registered borrowers who are not affiliated with the University of Nebraska may not recall items.


Searches

Individuals who are unable to locate items in the library may request a "search". The request must be made in person at the Circulation Desk.

Circulation staff will then search for items once a week for three consecutive weeks. If the requested item is found, the requestor is notified, and the item will be held for pickup at the Circulation Desk for a week.


Claims Returned

When a borrower feels that he/she has returned an item that circulation records still show as being checked out, the borrower may file a "claims returned".

The item in question will be searched for by the Circulation staff. If the item is found in the library, evidence of its return will be evaluated. If the item is not found, the borrower will be charged replacement and processing fees.

A "claims returned" request may be initiated by phone or in person at the Circulation Desk.